Leadership team members from Millennium Collaborative Care; the Erie County Medical Center (ECMC), and Horizon Health Services recently visited the Staten Island Performing Provider System (SI PPS) to learn more about a “data-driven collaboration” that is earning “best practice” kudos for the downstate PPS.
According to Michele Mercer, RN, MSHA, Chief Clinical Integration, Millennium Collaborative Care, the overall purpose of the visit was to gain insights into the “Staten Island Peer Program” as Millennium and its Partners consider exploring implementation of a similar data-driven collaboration in Western New York.
A quick snap shot of the SIPPS Peer Program shows that it features multiple integrated components including:
HOPE (Heroine Overdose Prevention & Education) was developed for Staten Island by law enforcement agencies, public health advocates and community partners.
HOPE redirects people arrested for drug possession crimes to health services in the community instead of going to jail or being prosecuted.
ED ‘Warm Handoff’ Peer Program
Patients with opioid or other substance use needs are connected to a peer and a behavioral health specialist and connected to treatment and resources through SI Connect.
SIPPS partners with EMS to direct behavioral health or SUD patients to care outside of the ED when appropriate.
24/7 call center built to help connect patients to behavioral health and substance use treatment. Professionals use this line to make referrals and appointments and transportation, if needed.
Peer Recovery Specialists are staffed in all SI Emergency Departments. Peers are there to guide patients with SUD through the visit and beyond.
Behavioral Health Care Continuum
Richmond University Medical Center Co-location Site was built to provide 24/7 behavioral health services through a continuum of service providers.
Many thanks to Staten Island PPS team members and Partners for their collaboration and information sharing:
- Joseph Conte, PhD, CPHQ, Executive Director, SIPPS
- Salvatore Volpe, MD Chief Medical Officer, SIPPS
- William Myhre, Senior Director Workforce/HR, SIPPS
- Anyi Chen, Chief Information Officer, SIPPS
- Ashley Blauvelt, Director, Project Management
- Victoria Njoku-Anokam, Director, Behavioral Health
- Diane Arneth, Executive Director, CHASI (Community Health Action Staten Island)
- Donna Mae Depola, Founder/President, Resource Training Center
- Mike McMahon, Staten Island District Attorney
- Tiana Stowers-Pearson, Richmond County DA’s Office
- Amanda Wexler, Richmond County DA’s Office
About Staten Island Performing Provider System (SI PPS)
Located at 1 Edgewater Plaza in Staten Island, NY, SI PPS is an alliance of physicians, healthcare providers and social service agencies formed to improve the quality of healthcare for Staten Island’s 130,000 Medicaid recipients and 50,000 uninsured residents. SIPPS’ Lead Entities include Staten Island University Hospital and Richmond University Medical Center.
“Our goal is to meet the triple aim of improving the patient experience of care, including quality and satisfaction, improving the health of the populations we serve, and reducing the per capita cost of health care,” said Joseph Conte, PhD, CPHQ, Executive Director, SIPPS to silive.com at SI PPS’ 2015 introduction.
The giant Love sculpture, commissioned by entrepreneurs Richard and Lois Nicotra and designed by Patrick Weisel, sits in front of the Nicotras’ 40,000-square-foot state-of-the-art building that houses operations for the Richmond University Medical Center and Northwell Health — the parent company of Staten Island University Hospital. The sculpture and building are located at 1130 South Ave., at Lois Lane — situated at the entrance of the Hilton Garden Inn and Hampton Inn & Suites.
Standing from left are Tom Quatroche, Jr., PhD, President and Chief Executive Officer, ECMC; Karen Ziemianski, Senior Vice President of Nursing, ECMC; Victoria Njoku-Anokam, Director of Behavioral Health, Staten Island PPS; Page Prentice, Vice President of Operations, Horizon Health; Michele Mercer, RN, MSHA, Chief Clinical Integration, Millennium Collaborative Care; Joseph Conte, PhD, CPHQ, Executive Director, Staten Island PPS; Al Hammonds, CSSBB, Executive Director, Millennium Collaborative Care; Anne Constantino President and Chief Executive Officer for the Horizon Corporations; Chair, Board of Managers, Millennium Collaborative Care.