+ 3,000 individuals, + 200 Partner Organizations Have Competed Training

Erie Niagara Area Health Education Center (ENAHEC) is the lead contractor in Millennium’s CCHL training initiative. The ENAHEC Team pictured above includes Shealyn McCoy, MPH, Program Coordinator; Danise C. Wilson, MPH, Executive Director; Brittany Mitchell, MSW, Program Coordinator; Greer Hamilton, MSW, Program Manager.

With rapidly changing patient demographics, fueled in large part by tremendous diversity among immigrants and refugees coming to Western New York, “Cultural Competency and Health Literacy” (CCHL) knowledge and skills are more essential than ever for today’s healthcare providers

To meet this increasing need, Millennium Collaborative Care, under the leadership of Kimberly Backey, Manager of Cultural Competency & Diversity Initiatives, has collaborated with training development and delivery experts including contractor Erie Niagara Area Health Education Center (ENAHEC) and subcontractors Ragan & Amos Executive Coaching & Diversity Consulting; and Community Health Worker Network of Buffalo.

Over the past six months, this ‘All-Star’ Teaching Team has delivered CCHL training to over 3,000 individuals and over 200 partner organizations.

“CCHL training is key to providing cultural and linguistic competence to healthcare providers,” explained Kimberly. “It enables them to reduce racial and ethnic disparities and makes them more culturally aware of their environment.”

“I think Cultural Competency and Health Literacy are very important to achieve the outcomes that we want to have for our patients,” explained Karen Ziemianski, MS, RN, Senior Vice President of Nursing, Erie County Medical Center who attended a recent training session at ECMC. “Cultural Competency and Health Literacy represents our mission here at the hospital,”

Photo: Karen Ziemianski, MS, RN, Senior Vice President of Nursing, ECMC


Photo: Kimberly Backey, Manager of Cultural Competency & Diversity Initiatives, Millennium Collaborative Care; Yvonne Minor-Ragan, Ph.D, President & CEO and Antoinette Amos, Managing Partner, Ragan & Amos Executive Coaching & Diversity Consulting

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The Erie County Medical Center Corporation (ECMCC) is the parent organization of Millennium Collaborative Care

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