Dear Medical Provider,

The New York State Department of Health works closely with our contracted transportation manager on the management of Cattaraugus, Chautauqua, Erie, Genesee, Niagara and Wyoming Counties, Medical Answering Services (MAS) to ensure quality transportation services are being provided to Medicaid enrollees. Feedback from our stakeholders is one of the most important tools for the Medicaid Program to evaluate the quality of services provided to enrollees. In an effort to facilitate feedback an in person meeting is scheduled in Erie County on October 27th 2017 at 1:00pm.

The location is as follows for medical providers:

Erie County Training Facility

3359 Broadway Street Cheektowaga, NY 14227


In an additional effort to engage medical providers, the Department has also scheduled a conference call to gather information on Medicaid transportation services in Cattaraugus, Chautauqua, Erie, Genesee, Niagara and Wyoming Counties at 11:00 am.

We encourage your participation. A call in option is available for those who are unable to attend in person. Regional Stakeholder Meeting: Please Call +1-510-338-9438 and dial 10152289 when prompted for the attendee access code.

For additional questions, please call the Transportation Policy Unit at (518) 473-2160 or MAS at 1-800-850-5340, or contact Medicaid Field Liaison Javier Garcia.


Medicaid Transportation Policy Unit

Office of Health Insurance Programs




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