Millennium Population Health Services

Enhanced Patient Services

Graphic courtesy Cerner

Millennium has launched Population Health Services to provide
enhanced patient services to our partners:

  • Address gaps in care.
  • Assist with meeting quality and performance metrics.
  • Help physicians to work with their patients in attaining disease state goals (e.g. A1c, BP).
  • Improve medication adherence and patient education.
  • Improve the medication reconciliation process within primary care practices.
  • Decrease discrepancies found in patient medication lists.
  • Identify and address gaps in care for Social Determinants of Health-related concerns.
  • Strengthen partnerships with Community-Based Service providers.
  • Help patients connect to needed community resources.
  • Provide partners with the tools and support for their patients to become advocates for their own health.

Meet Millennium’s Enhanced Patient Services Team

  • Kimberly Backey, Director of Population Health Services and SDOH

  • Dr. Kenyani Davis, Millennium Assistant Medical Director

  • Sandy McDougal, Project Manager

  • Tera McIlwain, PharmD, Care Manager Pharmacist

  • Ebony White, Community Health Worker

  • Esra Mustafa, PharmD, Care Manager Pharmacist

  • Janet Stoeckl, RN, CNN, Clinical Director

Michele Mercer

“Millennium is committed to zeroing in on the key social determinant of health barriers that our Medicaid clients experience (transportation, housing, nutrition, childcare, employment). We are on a mission to help break down these barriers, and in the process, help our partners provide patients the care they need.”

– Michele Mercer, RN, MSHSA,

Chief Clinical Integration Officer


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The Erie County Medical Center (ECMC) is the lead entity in the Millennium Collaborative Care Performing Provider System.

Millennium Collaborative Care

1461 Kensington Ave
Buffalo, NY, 14215

t:  716-898-4950

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