The Emergency Department Care Triage (EDCT) project is being implemented at Olean General Hospital, the Erie County Medical Center, Kaleida Health hospitals, Eastern Niagara Hospital, and other facilities across Western New York. Each site has patient navigators dedicated to the project’s goals of reducing avoidable Emergency Department utilization by 25 percent over the next four years.


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The Erie County Medical Center Corporation (ECMCC) is the parent organization of Millennium Collaborative Care

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