The Acute Care Team is creating a medical patient care plan beyond the emergency room.
The Millennium Acute Care Team is working in the hospital environment as a caring partner to assist hospital teams with connecting patients with the best healthcare provider.
Together we will be able to achieve 25 percent reduction in avoidable emergency room visits and hospitalizations.
We are facilitating best practices to enhance the patient follow up care after emergency room treatment.
Emergency Department Triage
The Acute Care Team is working to develop an evidence‐based care coordination and transitional care program that will assist patients to link with a primary care physician/practitioner, and support patient confidence in understanding and self-management of personal health conditions.
We Are Creating Change…
To date, the Emergency Department Care Triage (EDCT) project is fully implemented not only at Olean General Hospital, but also at the Erie County Medical Center (ECMC) and Niagara Falls Memorial Medical Center. Each site has full-time patient navigators dedicated to the projects goals of reducing ED utilization by 25% over the next four years.
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